Terms & Conditions

Welcome to T-Tresses! Please read the following Terms and Conditions carefully before using our website or making a purchase. By accessing or using t-tresses.com, you agree to be bound by these Terms.

1. Preorders & Shipping

  • Some items listed on T-Tresses are preorder items and may take 2 to 6 weeks to ship.

  • Orders are shipped via USPS Ground or USPS Priority Mail. Shipping times and rates may vary depending on your location and selected method.

  • Once your order has been shipped, you will receive a confirmation email with tracking details.

2. Returns & Exchanges

  • You may return unused and unopened items within 15 days of receiving your order.

  • Items must be in original condition and packaging to qualify for a return.

  • To initiate a return, please contact us at ttresses.info@gmail.com with your order number and reason for return.

  • Please note that return shipping costs are the responsibility of the customer unless the item was damaged or sent in error.

3. Order Issues

  • If your order arrives damaged, incorrect, or missing items, contact us within 3 days of delivery so we can resolve the issue promptly.

  • We are not responsible for lost or stolen packages marked as delivered. Please contact USPS for any delivery disputes.

4. Product Descriptions

  • We strive to provide accurate descriptions and photos of our crochet hair products. However, due to screen differences and lighting, colors may appear slightly different in person.

  • All products are handmade or custom-selected; slight variations may occur and are not considered defects.

5. Pricing & Payment

  • All prices listed on our site are in USD.

  • We reserve the right to change prices or discontinue products at any time without prior notice.

  • Payments are securely processed at checkout. We accept major credit cards and available third-party payment platforms.

6. Intellectual Property

All content on this site including images, text, logos, and product names is the property of T-Tresses and may not be copied, reproduced, or used without our permission.

7. Privacy Policy

Please refer to our [Privacy Policy] for information on how we collect, use, and protect your data.

8. Contact Us

If you have any questions about these Terms, please contact us at ttresses.info@gmail.com.